Customer order control
Create customer records, capture basket details, manage approvals, deposits, receipts, and delivery status without losing context in chat history.
Secure order operations for growing businesses
Run every customer order, shipment, payment, and delivery from one controlled workspace.
CommerceFlow replaces scattered spreadsheets, messages, and manual follow-up with a structured operating system built for intermediary order businesses.
Isolated database per client
Controlled access and audit logs
Operational workflow from order to profit
OPERATIONS CONTROLToday’s workspace
Orders this month14812 need action
Active packages364 arriving soon
Customer receipts$18.4K93% collected
Monthly operations
Workflow status
42 Approved orders
18 In shipment
11 Ready for delivery
Latest orders
CO-2026-00148Approved$127.00
CO-2026-00147In shipment$83.50
CO-2026-00146Delivered$214.00
One platformAcross the complete order lifecycle
One source of truthFor customers, packages, receipts, and costs
One private workspaceFor each subscribed business
Operational capability
Built around the work your team performs every day.
Each module is connected, so an update made once flows through the relevant operational and financial records.
Purchase and package tracking
Connect customer orders to purchase orders and track single, split, joint, and mixed shipment structures with package-level status.
Automated email intake
Forward relevant marketplace emails through a unique inbound address. CommerceFlow validates and processes recognized order and shipment events.
Money and payment accounts
Track configured payment accounts, customer receipts, gift cards, checkout funding, operating expenses, and money held in orders in progress.
Delivery and customer communication
Prepare clear WhatsApp updates, record courier fees separately, and maintain an auditable handoff from arrival to customer delivery.
Profit and management reporting
Review sales, merchandise cost, shipping allocation, expenses, unpaid balances, and monthly net profit from the same operational data.
Designed for controlled growth
Multi-tenant architecture without mixing client operations.
The platform keeps shared administration separate from each client’s operational database and business records.
Platform controlTenant provisioning · status · health
Client ADedicated database
Client BDedicated database
Client CDedicated database
01
Dedicated tenant databaseEach subscribed business receives its own database credentials and workspace identity.
02
Separate platform and tenant authenticationPlatform administrators and client users use different account stores and session controls.
03
Encrypted stored database credentialsTenant database usernames and passwords are encrypted using the private application master key.
04
Audit and operational traceabilityImportant platform and tenant actions are logged without exposing secrets in the interface.
Implementation pathway
A controlled onboarding process, not a generic account signup.
We assess your workflow, confirm the operating setup, and provision a dedicated workspace after commercial approval.
Submit your request
Tell us about your business, team, order volume, and current operational challenges.
Workflow review
We contact you to confirm fit, required settings, payment methods, and implementation scope.
Commercial confirmation
After payment is confirmed, your request is approved for secure tenant provisioning.
Dedicated workspace
We create your isolated database, tenant code, owner account, and inbound email configuration.
Request a CommerceFlow workspace
Start with a structured business review.
Complete the form and our team will contact you to confirm the right setup. No client database or user account is created until the commercial process is completed.
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